common Questions
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The lead time for each product is listed in the shop item description. It is the time necessary for items to be completed from start to finish. This is the point when an item can be expected to ship out from our shop, and is not a delivery date or any indication of the date of receipt. Delivery speed is entirely dependent on the carrier chosen - for more information, see Shop Policies. Although we always do our best to ship orders within this quoted time, please note this time frame is a best estimate; in the rare event your lead time needs to be extended, we will be sure to notify you immediately.
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We will never be willing to sacrifice product quality by rushing an order out. Out of fairness to all customers, we complete work in the order received, so please be sure to factor in the estimated lead time before checking out. Items are made to order after purchasing; completed items are not kept in stock unless otherwise noted as ready-to-ship items.
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Click here for a step-by-step video on how we recommend you measure your head! If you have any additional questions, please reach out to us before completing checkout, as order size cannot be changed once your order has been placed.
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These are all 3D printed props, printed in either high quality PLA+ or ABS resin. They are painted using various automotive paints and clear coated. For more information, please see Shop Policies.
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Whereas finished items are fully post processed and completed to look like the product images shown, raw kits are completely unfinished prints for experienced DIY-ers to complete themselves. They are not flawless and will come with print lines; they require extensive post processing to look like the finished props shown. Raw kits do not come assembled and may be printed in various colors; choice of color is not permitted. Kits come as PLA+ prints only and do not come with any additional pieces needed, such as lenses or magnets, or instructions/support to complete. Raw kits are the buyer's responsibility to assemble and complete - only select this option if you are an experienced DIY-er.